How to use Donkey PAL

  • Open the door of the washing machine.
  • Adjust the height of the drum insert aiming for the middle of the drum.
  • The device needs to be pushed so that the lifting plates are underneath the washing machine and the drum insert is inside the drum.
  • Adjust the drum insert so it is at the top of the drum and as far forward to meet the curve of the drum inside.
  • The lifting plates underneath the washing machine need to be tight. If there is a gap it will not lift the front of the machine. Therefore, adjust the handle until it is lifting the washing machine.

Click on the video to see how it works. (video is approx. 1 minute long)

We would love to hear how Donkey PAL has helped you – we may even share your social media posts across our pages.

If you have any questions please get in touch, either via Social Media or by emailing

Alternatively, fill in the contact form below.

Washing machine trolley in WM door openingWashing machine trolley in use

Any questions? Then please drop us a line…

DONKEY PAL is dispatched from Bristol UK Tel 0117 3333 126 or if abroad +44 117 3333 126